Facility Liaison Registered Nurse - Hospice/Home Care - Full Time

7df16603-010c-411a-9693-f3cdfffb1498 — Troy, MI

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Specialty
Hospice
Type
Full-time

Job description

At Crossbridge Hospice, we believe a role is truly fulfilling when it aligns with your personal values, reflects your interests, leverages your strengths, and supports your professional growth. By thoughtfully matching people with roles that resonate with their purpose and aspirations, we foster a culture rooted in authenticity, innovation, and shared growth. When individuals bring their whole selves to work, remarkable things happen—for our teams, our patients and their families, and the communities we serve. To provide compassionate, patient-centered hospice care that honors the dignity of every individual; At Crossbridge Hospice, we recognize your unique talents, nurture your growth, and celebrate your compassion. Together, we’re building a community that leads with integrity and serves with heart. Competitive compensation + Bonus Incentive Plan ~ Health, Dental, Vision, Disability & Life Insurance ~401(k) Retirement Plan ~ Tuition Reimbursement ~ Professional Licensing & Certification Renewal Reimbursement ~ Paid Time Off + Paid Holidays + Floating Holidays ~ Mileage Reimbursement ~ The Sales Clinical Liaison acts as a patient advocate throughout the referral and admission process, ensuring patients are guided to the most appropriate level of care. This role requires a Registered Nurse (RN) or an individual with an advanced clinical degree. Business Development & Outreach: Proactively grow the organization by identifying new opportunities, building strong referral relationships, and representing the company in the community. Patient & Family Engagement: Act as a trusted, compassionate resource, educating patients and families about hospice services and guiding them through enrollment. Strengthen partnerships with healthcare providers, ensure smooth communication between referral sources and clinical teams, and manage timely follow-ups and documentation. Drive awareness and growth by educating stakeholders, analyzing referral trends, staying informed on market dynamics, and positioning the organization as a trusted leader in the community. Effective relationship-building skills with referral sources, patients, and interdisciplinary teams Customer service–oriented with strong active listening and professionalism Working knowledge of medical terminology, healthcare delivery systems, and referral processes Familiarity with electronic health records (EHR); hospice and palliative care knowledge preferred Proficiency in Microsoft Office and ability to learn new systems quickly Associate’s degree in nursing (ADN) or Bachelor of Science in Nursing (BSN) Active, unrestricted Registered Nurse (RN) license in the state of practice. Knowledge of healthcare referral processes and case management Experience with hospice care and understanding of prognostic indicators Two (2) years of clinical nursing experience, including case management in a clinical setting

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